1. Delete from inside the app
This is the fastest route and takes effect immediately. If you still have Wafme installed:
- Open Wafme and sign in.
- Go to Profile (the icon at the top left).
- Tap Account Settings.
- Tap Delete Account and confirm.
Your account and the personal data listed in section 3 are deleted straight away. This cannot be undone.
2. Request deletion by email
If you have already uninstalled the app, or cannot sign in, email us and we will delete the account for you:
- Write to contact@wafme.com with the subject “Account deletion request”.
- Send it from the email address of the account, so we can confirm it is yours. We do not ask for your password.
We confirm by email once the deletion is done, normally within 30 days of the request.
3. What is deleted
Deleting your account permanently removes the data you created in Wafme:
- Your account and sign-in identity (email, Google, Facebook or Apple).
- Your profile: name, email address and profile picture.
- Your dogs: their profiles, photos and details.
- Photos and media you uploaded.
- Your saved places and scheduled walks.
- Your last known location and location history.
- Your friendships, follows and community memberships.
- Messages you sent, and any reports or ratings you submitted.
- Your device notification token, so notifications stop.
4. What may be kept, and for how long
A small amount of data may be retained after deletion, only where we are required or permitted to keep it:
- Records we must keep by law (for example accounting or tax records), for the period the law requires.
- Server and security logs, which are rotated automatically and retained for no more than 90 days.
- Content that no longer identifies you — for example anonymous, aggregated counts of how busy an area is, which cannot be traced back to you or your dogs.
Messages you sent to other people may remain visible in their own conversation history, shown without your profile.
5. Deleting the app only
Uninstalling Wafme does not delete your account. Your data stays on our servers until you delete the account using one of the two methods above.
6. Questions
For anything about your data, contact us at contact@wafme.com. See also our Privacy Policy.